What Information Do We Collect?

Personal Information Provided by You

The personal information that we collect depends on the context of your interactions with us on The Bus Times, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Names
• Email addresses

We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate The Bus Times. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as:

• IP address.
• Browser and device characteristics.
• Operating system.
• Referring URLs.
• Device name.
• Country and location.
• Usage statistics.

We also collect information through cookies and similar technologies.

Why Do We Process Your Information?

We process your personal information for a variety of reasons, including:

• To respond to user enquiries and offer support.
• To send administrative information regarding updates and policies.
• To identify usage trends and improve our services.
• To save or protect an individual’s vital interest.

What Legal Bases Do We Rely on to Process Your Information?

Under GDPR, we may rely on the following legal bases:

• Consent: You can withdraw your consent at any time.
• Performance of a Contract: Necessary to fulfill our contractual obligations.
• Legitimate Interests: Necessary for business operations.
• Legal Obligations: Compliance with legal requirements.

When and With Whom Do We Share Your Personal Information?

We may share your personal information internally. We do not sell or share your personal information with third parties, except when required by law. However, we collect and share anonymized statistics for analytical purposes.

Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies to gather information when you interact with The Bus Times. These technologies help maintain security, prevent crashes, fix bugs, and save your preferences.

How Long Do We Keep Your Information?

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When no longer needed, we delete or anonymize the information.

How Do We Keep Your Information Safe?

We implement technical and organisational security measures to protect your personal information. However, no internet transmission is 100% secure, and we cannot guarantee absolute protection against unauthorised access.

Controls for Do-Not-Track Features

We do not currently respond to DNT browser signals. If this changes, we will update this policy accordingly.

How Can You Contact Us About This Notice?

If you have questions or comments, please contact our Data Protection Officer (DPO) via the contact form.

How Can You Review, Update, or Delete the Data We Collect from You?

You have the right to request access, update, or delete your personal information. To make such a request, please contact us via the contact form.